Return Policy

We are so certain that you will be completely satisfied with our wonderful products, that we offer a 90 day unconditional money back guarantee*.

Simply try our products for at least 90 days. If you are not completely satisfied - for any reason - return the product to us within 90 days from purchase for a complete refund less shipping fees.

To return any item, please contact customer service at (786) 207-4707 to receive a return authorization number (RAN) and have your invoice or order number ready when ordering. You will receive instructions for shipping the item to us once you have contacted customer service.

If you paid by credit card, we will issue your refund to that card within 3 – 5 business days of receipt of your goods. If you paid by check, we will mail you a refund check within 7 - 10 business days of receipt of your goods.

If you have any questions or comments about our Returns Policy, or want to follow up on a recently returned order, please email us at info@alcippos.com, or call our customer service line at (786) 207-4707.

* Full refund limited to orders of $200 or less. For larger orders there is a 25% restocking fee.